FAQs

FAQ

What is your shipping policy?

•    Free standard shipping.
•    Your order will typically arrive within 2-4 business days.
•    Delivery times may vary, especially during peak periods. Unfortunately, we don’t currently ship to Alaska or Hawaii. We do not ship to Canada.

FAQ

Do you accept EBT or SNAP benefits?

At this time we are only able to accept payments from major credit brands (Visa, AMEX, MasterCard and Discover). If your EBT or SNAP account is tied to a card backed by a major credit company, it should be accepted.

FAQ

How do I track my order?

If you created an account on PantryShop.com, click on the account icon (person icon at the top right hand corner), and click on the Orders link. Once ... Read More

FAQ

Can I change the flavors in my bundle?

At this time, only the product flavors listed on each bundle product detail page are available for purchase.

FAQ

Can I cancel my order?

Due to our speedy shipping policy, Pantry Shop does not permit order cancellation. Please reach out to us here with any concerns.

FAQ

How do I know if my order has shipped?

When your order ships, you will receive an email notification to let you know that your order has shipped with the tracking number.

FAQ

When can I expect to receive my order?

Estimated shipping time for your location is available at checkout. We are set up for 2-4 day delivery for most of the continental U.S. Delays may occur due to new constraints from COVID-19.

FAQ

What is your return policy?

All sales are final. Please contact us to let us know if you have any issues or concerns with your Pantry Shop order.

FAQ

Can I edit my bundle order?

At this time, all bundles are for sale as depicted onsite. If you have feedback on the product or brand assortment, we’d love to hear it!

FAQ

Who created Pantry Shop?

Pantry Shop by PepsiCo is owned and operated by PepsiCo, Inc.

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