FAQs
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FAQ
How do I become a DEW® Nation HQ member?
Head to dewnationhq.mountaindew.com and click “Sign Up.” Enter your name, email address and a password. Make sure to opt in to receive emails for ... Read More
FAQ
How do I return or cancel my order?
CANCELLATIONS:
You can cancel any order within one (1) hour of receiving your purchase confirmation, by calling our friendly Customer Care team ... Read More
FAQ
How can I get access to special events, sales and other DEW® Store updates?
The fastest and easiest way to get access to DEW® Store updates is to become a member of DEW® Nation HQ, our free membership platform. By signing up ... Read More
FAQ
How will I know when my order has shipped?
We'll send you a Shipping Confirmation email when your order leaves our warehouse, which may take a day or two, depending on the shipping option ... Read More
FAQ
Are there any eligibility requirements for visiting the DEW® Store?
To access store.mountaindew.com you must be a legal resident of the US currently residing in one of the fifty (50) United States or the District of ... Read More
FAQ
Do you have a customer loyalty program?
Our free membership platform is called DEW® Nation HQ. By signing up for DEW® Nation HQ, you will not only receive Free Shipping on all DEW® Store ... Read More
FAQ
Can I pay for my DEW® Store order using Venmo or Apple Pay?
You can use Apple Pay for payment, but the DEW® Store is not currently accepting Venmo.
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FAQ
The item I want isn't available! How can I find out when it will be back in stock?
You can head to store.mountaindew.com to check the current availability of any of our items. We are constantly updating stock and releasing new items so keep checking back for the latest product information!
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FAQ
Can I purchase DEW® Store items on Amazon?
Not at the moment. DEW® Store items are sold exclusively online at store.mountaindew.com.
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FAQ
How will I know if my order was received?
After you've made your purchase keep an eye on your email inbox for an Order Confirmation email. We'll send this when your order has been processed by ... Read More