FAQs
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FAQ
Where can I redeem my Gatorade Gift Card?
Gatorade Gift Cards can be redeemed on Gatorade.com in the United States only.
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FAQ
What if I lose my eGift Card?
Your eGift Card has cash value and should be safeguarded as such. If you lose your printed eGift Card, contact Customer Support immediately. If your ... Read More
FAQ
How do I know the recipient actually received the eGift Card I sent them?
You will receive an email message confirming delivery, and a message notifying you that the eGift Card has been viewed. If the eGift Card goes ... Read More
FAQ
What exactly does the recipient receive when I send an eGift Card?
On the delivery date you choose, a message is sent to the recipient informing them of your gift, with a link to retrieve it online. The link in the ... Read More
FAQ
Can I reload my eGift Card after I've spent the full value?
Not at this time.
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FAQ
Can I send two (or more) eGift Cards to two (or more) different people who share an email address?
Yes. If you send separate eGift Cards to Aunt Mary and Uncle Jim at their shared email address, they will receive two messages with the subject ... Read More
FAQ
I want a printed eGift Card to present to someone as a gift. How do I do this?
Simply personalize the eGift Card for your recipient, have it sent to yourself and then print it. Go to the "For Me" tab underneath "Who is the gift ... Read More
FAQ
Can I buy an eGift Card for myself?
Yes. To do so, go to the "For Me" tab underneath "Who is the gift card for". Your eGift Card will be sent to the email address entered on the Payment ... Read More
FAQ
When will my recipient receive their eGift Card?
Your eGift Card will be sent via email on the delivery date you choose, with rare exceptions for processing delays. For same-day delivery, most eGift ... Read More
FAQ
What payment methods do you accept?
Visa, MasterCard, American Express, Discover.
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FAQ
How do I cancel the purchase of an eGift Card?
If your eGift Card has not been delivered, you can cancel your purchase by contacting Customer Support. If the delivery date is today or in the past, your purchase cannot be cancelled.
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FAQ
Can I change the value of an eGift Card after I've paid for it?
Not at this time.
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FAQ
Are there any fees associated with the purchase of an eGift Card?
No. You will only be charged the face value of the eGift Card, and we will not impose shipping or any other fees at any time.
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FAQ
How can I request a replacement on a lost, stolen or damaged Gatorade Gift Card?
To request a replacement or report a lost or stolen Gift Card, please contact gatorade@giftcardhelp.com.
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FAQ
How can I request a refund for my Gatorade Gift Card if it has a low balance?
Where required by law, remaining balances on cards may be subject to refund. If your Gatorade Card has a verifiable balance of $10 or less, please contact gatorade@giftcardhelp.com to request a refund.
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FAQ
How can I check my Gift Card balance on a Gatorade Gift Card?
Gift Card balances can be checked at http://balance.clutch.com/gatorade. Gift Card balances can also be checked by contacting our team at gatorade@giftcardhelp.com.
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FAQ
Does the Gatorade Gift Card have an expiration date or any associated non-use fees?
Gatorade Gift Cards do not expire or incur any fees.
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FAQ
How can I order a card for myself or as a gift?
To place an order for yourself or as a gift, visit gatorade.cashstar.com
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FAQ
What if the recipient doesn’t receive their digital gift card?
If the recipient hasn’t received their digital gift card within a few hours, please ask them to check their spam or junk email folder. If it’s still ... Read More
FAQ
How can I redeem a Gatorade digital gift card?
To redeem a Gatorade digital gift card, visit Gatorade.com, select your desired products, and enter the unique gift card code at checkout. Your balance will be applied to your order total.
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FAQ
Can I return my Squeeze Bottle: Imagined with AI?
Orders are non-refundable and can‘t be changed or canceled once you submit the order.
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FAQ
How long will it take to receive my Squeeze Bottle: Imagined with AI?
Estimated delivery timing is 2-4 weeks.
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FAQ
How do I earn points?
Log in to your Gatorade iD account and visit the “Earn Points” section in the Gatorade iD hub to learn more about how to earn points.
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FAQ
Why can’t I generate a design for the Gatorade Squeeze Bottle: Imagined with AI?
Before generating a design, ensure that:
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FAQ
Why won’t AI generate my image for the Gatorade Squeeze Bottle: Imagined with AI?
Copyrighted, offensive and other terms are not allowed. See user guidelines.
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FAQ
Can I use my own images or artwork to guide the AI design for the Gatorade Squeeze Bottle: Imagined with AI?
Uploading personal imagery or designs is not supported currently.
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FAQ
Can I save a design for later for the Gatorade Squeeze Bottle: Imagined with AI?
Your previously generated bottle designs can be found in the “Recently Generated” section. For ideas created in the “Free AI Ideas” tab, we’ll save up ... Read More
FAQ
What types of designs can I generate for the Gatorade Squeeze Bottle: Imagined with AI?
Get inspired with some of our pre-generated designs, found here. When you type in your AI idea, use clear and descriptive language for best results. All prompts must adhere to our user guidelines.
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FAQ
How do I get started with creating the Gatorade Squeeze Bottle: Imagined with AI?
There are two ways to create your Squeeze Bottle: Imagined with AI:
... Read More
FAQ
Can I customize the amount for a Gatorade digital gift card?
Yes! You can select a custom amount for your Gatorade digital gift card at checkout, allowing you to give the perfect gift tailored to your budget.
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FAQ
How do I purchase a Gatorade gift card?
You can easily purchase a Gatorade digital gift card through our partner's site. Simply enter the recipient's information, pick a design, choose the ... Read More
FAQ
Is there an expiration date on Gatorade digital gift cards?
Gatorade digital gift cards do not expire, so your recipient can take their time choosing how to fuel their greatness without any rush!
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FAQ
Do you offer gift cards by mail?
No, Gatorade currently only offers digital gift cards. All purchases are delivered via email, making it easy and convenient for you to gift hydration and gear instantly!
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FAQ
Where can I purchase a particular product?
Click here to access our online product locator. Simply select the product you're trying to find, enter your zip code, and you'll see a list of the stores closest to you that have sold the product in the last 30 days.
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FAQ
What is your warranty for reusable bottles?
Thank you for choosing Gatorade reusable bottles! We are committed to providing high-quality products and exceptional customer service. To ensure your ... Read More
FAQ
What is your warranty for Gatorade Coolers?
Thank you for choosing Gatorade Coolers! We are committed to providing high-quality products and exceptional customer service. To ensure your ... Read More
FAQ
Does Gatorade contain gluten?
Gluten is typically found in certain grains such as wheat, barley and rye.
None of the ingredients in Gatorade ready-to-drink, Gatorade mix (bulk and ... Read More
FAQ
When should someone use Gatorade Thirst Quencher vs. G2 or Gatorade Zero?
Athletes have different hydration and fueling needs. Gatorade Thirst Quencher (GTQ), low-calorie Gatorade G2 and Gatorade Zero provide options to meet ... Read More
FAQ
What are the electrolytes in Gatorade Thirst Quencher?
Gatorade Thirst Quencher contains sodium and potassium electrolytes. This is because sweat contains more than just water - when athletes sweat, they ... Read More
FAQ
How do I use the bottle and Gx Pods?
... Read More
FAQ
Gatorade Team Shop Giveaway Sweepstakes
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE YOUR CHANCE OF WINNING. VOID WHERE PROHIBITED. MULTIPLE ENTRY DEADLINES ... Read More
FAQ
Gatorade College Football Sweepstakes Official Rules
GATORADE iD COLLEGE FOOTBALL SWEEPSTAKES (the “Sweepstakes”)
OFFICIAL RULES
NO PURCHASE OR PAYMENT OF ANY KIND NECESSARY TO ENTER, WIN OR CLAIM A ... Read More
FAQ
Does Gatorade have a loyalty program?
Yes, joining the Gatorade iD Loyalty Program is free, and you can earn points by engaging in activities you already enjoy—such as purchasing ... Read More
FAQ
Gatorade.com Shipping Policy
Gatorade.com Shipping Policy
... Read More
FAQ
Gatorade x Casey's Equity in Sports Sweepstakes
GATORADE® x CASEY’S EQUITY IN SPORTS SOCIAL SWEEPSTAKES
ABBREVIATED RULES
NO PURCHASE NECESSARY. A purchase will not increase your chance to win. Void ... Read More
FAQ
How does the Gatorade iD Loyalty Program work?
Simply put: the Gatorade iD Loyalty Program rewards you for engaging with us. Joining is free, and you earn points by doing things you already do—like ... Read More
FAQ
What is the new Gatorade iD membership?
Gatorade iD is a free and personalized membership platform with exclusive benefits and an all-access pass to personalized equipment, limited edition drops, discounts and free shipping on any purchase. ... Read More
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FAQ
How do I earn points?
When you purchase any qualifying Gatorade, Propel, Fast Twitch, Evolve, Muscle Milk product(s), at any authorized retailer of Gatorade located in the ... Read More
FAQ
How do I redeem my points for a reward?
When you've earned enough points for a reward, follow the on-screen instructions to redeem the reward on the reward's detail page in your Account. Upon completion of your redemption, you'll receive a confirmation email.
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FAQ
The receipt I scanned was rejected. Who can I contact?
If you believe your receipt was improperly rejected or your points total is not accurate, please reach out to us for assistance. You can email us here.
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FAQ
Can I transfer my points or rewards to another member?
Unfortunately, no. Points or redeemed rewards cannot be transferred, sold, bartered, resold, exchanged, returned, auctioned, encumbered or ... Read More
FAQ
How many rewards can I redeem at once?
You may redeem rewards one at a time. Some rewards are limited to a certain number of redemptions per user, so be sure to check the rewards detail page.
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FAQ
Can I return a reward after I redeemed it?
Once you redeem a reward, it can’t be returned. Please review your rewards cart carefully before checking out to avoid any issues.
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FAQ
What are the benefits of subscribing to Gatorade iD emails?
Subscribing to our rewards email list ensures you can learn about new rewards, activities, and official announcements. It's our most direct way of ... Read More
FAQ
I have a question about the Gatorade iD Loyalty Program not answered here. Who can I contact?
If you're experiencing difficulties with your Gatorade iD membership, please reach out to our customer support representative here and we’ll be happy to assist you.
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FAQ
Why was my custom order not approved?
Gatorade reserves the right to reject any orders at our sole discretion. Please see the policy here and see Gatorade’s Terms and Conditions for more ... Read More
FAQ
What should I do if my custom bottle or towel order was not approved and I want to replace this order?
Please submit a new order at Gatorade.com after making necessary revisions to your customizations.
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FAQ
Will other items in my order still be sent if my custom bottle or towel order is not approved?
No. If one of your items was rejected, your entire order will not be processed so that you can revise as needed. Please place a new order on Gatorade.com.
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FAQ
Can I freeze my Gx bottle?
No, we do not recommend freezing these bottles.
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FAQ
Is the Gatorade tablets formulation the exact same as the Gatorade powder formulation?
The tablets formula is not a direct replication of our powder formulas, but you can still expect the same great taste that you’re used to with our other Gatorade products.
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FAQ
Why are there electrolytes in Gatorade?
When you sweat, you lose electrolytes, like sodium and potassium, which help the brain communicate with muscles and regulate fluid balance in your ... Read More
FAQ
Why are carbs important for athletic performance?
Muscles rely on fuel to thrive. Carbohydrate is the body’s powerhouse fuel for moderate to high intensity exercise and without it athletes can lack energy, experience muscle fatigue, and are unable to perform their best at high intensity.
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FAQ
How do I track my order?
Have an account?
If you created an account on Gatorade.com, click on the account icon (person icon at the top right-hand corner), and click on the ... Read More
FAQ
Can I edit my custom bottle or towel order?
You are not able to edit orders after they have been submitted. Please be sure that you are fully confident in your design before confirming an order.
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FAQ
What type of file does my logo need to be for the custom bottle or towel?
Please submit your custom logo in one of the following formats: .PNG.
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FAQ
Where can I find information regarding nutrition and ingredients?
The complete list of our products, their ingredients, and extensive nutrition facts can be found at https://www.pepsicoproductfacts.com/.
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FAQ
How does Gatorade powder mix differ from ready-to-drink?
Through following the powder instructions and correctly mixing with water, Gatorade powder mix offers the same efficacy and performance benefits of ... Read More
FAQ
Are Gatorade products kosher?
Gatorade Thirst Quencher, G2 and Gatorade Zero ready-to-drink / powder varieties are kosher certified. Gatorade Endurance Formula ready-to-drink and ... Read More
FAQ
What is your Return and Refund Policy on Gatorade.com?
All sales on Gatorade.com are final. We do not offer any refunds, returns or exchanges.
... Read More
FAQ
SmartLabel
What is SmartLabel™?
SmartLabel is PepsiCo’s digital tool that’s used by a many food, beverage and other companies in the U.S. It provides you with ... Read More
FAQ
Are your bottles recyclable?
Gatorade plastic containers are recyclable (PET #1 polyethylene terephthalate); plastic caps are recyclable and are made of polypropylene (# 5 type plastic).
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FAQ
Can I freeze Gatorade?
We do not recommend freezing Gatorade. If frozen or stored below 40 degrees F., the flavor emulsion may be damaged. Freezing doesn't affect the ... Read More
FAQ
Is there a lot of sodium in Gatorade?
Unlike sedentary consumers who are warned by experts to reduce sodium intake, athletes need to consume enough sodium to replace the significant ... Read More
FAQ
Can you sponsor me?
Right now we’re not pursuing any individual or corporate sponsorship requests, but thanks for your interest!
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FAQ
How do I use the Gx Sweat Patch?
Clean and sanitize your inner left forearm before applying the patch. Make sure there is no lotion, sunscreen, or spray tanner on your skin.
Let the ... Read More
FAQ
What is Gatorlyte? Who should use Gatorlyte and how?
Gatorlyte is made with a specialized blend of sodium, chloride, potassium, calcium, and magnesium. It is scientifically formulated for rapid ... Read More
FAQ
How is the Gx bottle different from Gatorade squeeze bottles?
The Gx squeeze bottle is designed specifically for use with Pods, an integrated pod piercer and a flip cap for easy use. The Gx bottle can also be personalized with a name, number, color and team.
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FAQ
Does Gatorade hydrate you? Is it good for hydration?
When you sweat, you lose more than just water. Gatorade contains key electrolytes and carbohydrates. Electrolytes replace what is lost in sweat, ... Read More
FAQ
How do I read the code on the bottle?
The top line of code on the bottle neck is the recommended use by date when Gatorade is at its optimal freshness and flavor versus an expiration date. ... Read More
FAQ
Do the Pods need to be refrigerated?
Shelf life will be improved if Pods are refrigerated, but it is not required.
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FAQ
FAQ
How do I apply for a job at Gatorade?
In order to apply for a job at PepsiCo, head to www.pepsicojobs.com, our all-inclusive stop for job searching, résumé submissions and more.
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FAQ
Is there any grapefruit juice in Gatorade?
Although there’s no fruit juice in Gatorade, we cannot guarantee that a grapefruit component is not part of the natural flavors and recommend you discuss this with your physician before consuming.
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FAQ
Why is it so difficult to find my favorite Gatorade product in my area?
For help finding a specific product, please visit our product locator.
We know that you may be having trouble finding some of our products and we are ... Read More
FAQ
Can I reuse the plastic bottle?
Our bottles are made of a lightweight, recyclable plastic and are considered "disposable" packaging. We don’t recommend reusing our bottles for ... Read More
FAQ
Can I use a Pod more than once?
Our Pods are designed for one-time use.
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FAQ
Do your bottles contain BPA?
Our bottles are not manufactured using BPA.
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FAQ
Is it safe to consume a Pod after the “Best By” date?
We recommend drinking our products by the “Best by” date to ensure they’re consumed at their absolute best flavor.
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FAQ
Why are there artificial colors in Gatorade?
The colors in Gatorade provide visual appeal and help reinforce the flavor perception. They are also useful in helping our consumers quickly locate ... Read More
FAQ
Where can I find information on the latest promotions and do you offer coupons?
Thanks for asking. Check out our Coupons and Contests. They’re two of our most popular pages. That’s where the latest offers live. ... Read More
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FAQ
Can I use ice in my Gx bottle?
You can fill the bottle with ice, but it may complicate the filling process and dilute the beverage.
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FAQ
What is Gatorade Endurance?
Gatorade Endurance is an elite line of sports nutrition products for endurance athletes who have specific fueling needs and performance goals. The ... Read More
FAQ
Where are Gatorade Endurance products sold?
Gatorade Endurance products are available where endurance athletes shop – at run, bike and tri specialty stores nationwide, select Dicks Sporting Goods locations, and online at Amazon.
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FAQ
Can I cancel or change my order made on Gatorade.com?
All sales are final and we are unable to cancel/change an order once it has been placed.
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FAQ
Can I cancel / change my Gatorade Custom Bottle or Gatorade Custom Towel?
Gatorade Custom items (bottle & towel) are non-refundable and cannot be changed or cancelled once you submit the order or returned once received.
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FAQ
Can I modify or cancel my Gatorade subscription?
Once you’re logged in, you will be able to view your subscription, edit your Gatorade subscription shipping address, subscription payment method and ... Read More
FAQ
Do you ship to Canada?
Unfortunately, we do not ship to Canada. You can find our shipping policy here.
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FAQ
How long can I drink Gatorade after the bottle has been opened?
Under normal conditions, Gatorade maintains fresh flavor approximately 3-5 days in a refrigerator if tightly capped and refrigerated within 24 hours of opening. Gatorade should be kept refrigerated or chilled (40 to 60 degrees F.) after opening.
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FAQ
Can I drink Gatorade past the “best before date” on the bottle?
Gatorade is a shelf stable product, not a perishable product like milk. Shelf stable beverages are safe to consume past the recommended use by date, but may experience slight changes in flavor or color as the product ages.
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FAQ
How should I store the Pods?
Always store Gatorade in a clean, dry and cool location. Although not perishable, proper storage is essential to maintaining freshness for the longest ... Read More