FAQs

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FAQ

Why can’t I find my favorite Frito-Lay snack right now?

In our continued efforts to keep the store shelves stocked, we have simplified our production to best meet the current consumer demand. As a result, ... Read More

FAQ

What are Frito-Lay and PepsiCo doing for the community during the COVID-19 pandemic?

As efforts accelerate worldwide to provide relief from the ravages of COVID-19, Frito-Lay and The PepsiCo Foundation are committing more than $45 ... Read More

FAQ

Do you have a recall on any of your products?

What products are included in the recall?

  • Lay’s Smooth Ranch Dip 15oz jar and Lay's French Onion Dip 15oz jar with any guaranteed fresh date and a
... Read More

FAQ

Do you have any current promotions I can enter?

  • Doritos and Wonder Woman 1984 is giving you the chance to become a warrior and win prizes at
... Read More

FAQ

Are your snacks still good beyond the date on the front of the bag?

Beyond the freshness date, snacks may lose their crispness and optimal flavor. Check out this graphic for more information. ... Read More

FAQ

If I am a retail customer needing service and delivery, who do I contact?

If you have an existing retail account with Frito-Lay, please submit your question through the form here with your name, store name, address, phone ... Read More

FAQ

How do I get coupons for Frito-Lay snacks?

Although we don’t always have coupons to send upon request, be sure to check store circulars for special sales, and Like us on Facebook to get news ... Read More

FAQ

How can I submit my idea to Frito-Lay?

Do you have an idea you’d like to share with our team?  Click here to make a suggestion.

FAQ

Does Frito-Lay do any sponsorships or donations?

As you might expect, we receive a large number of donation inquiries every day. With so many worthwhile causes, we’re unable to accommodate every ... Read More

FAQ

How do I set up a Frito-Lay retail account?

For information about setting up a Frito-Lay retail account, please call 1-888-600-6620 or visit our Snacks to You website here.

FAQ

As a consumer, can I buy snacks directly from Frito-Lay?

Yes, you can! We have many products available on our snacks.com site. Be sure to check it out. If you don’t see the product you’re looking for, send ... Read More

FAQ

Where can I find out about jobs at Frito-Lay?

Career opportunities for hourly roles at our manufacturing facilities can be found at www.fritolayemployment.com, while opportunities for corporate ... Read More

FAQ

Why is the dip watery?

Dips can turn watery if food, such as chips or vegetables like carrots and celery, is being dipped directly into the container and then refrigerated and re-opened for later use.

FAQ

Where is the freshness date on the dip?

On a dip in a glass jar, the date can be found on the top rim of a jar just below the lid.
On a dip in a can, the date can be found on the bottom of
... Read More

FAQ

How long are snacks good once opened?

Once opened, we recommend tightly closing the package and consuming the remaining product within about a week to 10 days. Beyond the freshness date and after opening, snacks will start to lose their crispness and optimal freshness.

FAQ

How long will dips remain fresh once opened?

Once the dip container has been opened, we recommend consuming the dip within about 10-14 days for optimum flavor and freshness and follow the “refrigerate after opening” instructions on the label.

FAQ

Are there other ways to use Frito-Lay chips and dips?

Of course!  Our chips and dips are great together, but can also be used as a topping for baked potatoes, eggs, casseroles and more. Check out our recipes for other great ideas!

FAQ

Why was my favorite snack discontinued?

There are many reasons why a product may be discontinued, but it is usually because there aren’t enough consumers like you buying it. Sometimes stores ... Read More

FAQ

Where can I find a Frito-Lay snack?

Click here to connect to our product locator. You can search for your favorite snack by zip code.

We're working diligently to keep products readily
... Read More

FAQ

Aren’t your snacks high in sodium?

Our chips have less salt than you might think! The sodium per serving in our chips is actually comparable to - or less than - the amount found in ... Read More

FAQ

Do any Frito-Lay snacks contain whole grains?

For years, we have been transforming our portfolio of snacks to meet changing consumer needs and preferences. This includes the creation of products ... Read More

FAQ

Can you tell about the oils used to cook Frito-Lay snacks?

Our chips are cooked in oils that may be considered “heart healthy,” because they have at least 80% unsaturated fat, less than 20% saturated fat, and ... Read More

FAQ

Which Frito-Lay snacks contain artificial colors or dyes?

It may be helpful to know that many of our seasonings are made without certified colors.  These include seasoned snacks in the lines of Lay's Potato ... Read More

FAQ

Which Frito-Lay snacks are Halal?

Frito-Lay does not have any Halal certified snacks. However, our Kosher lists include products with no animal enzymes or animal flavors.

Frito-Lay uses
... Read More

FAQ

Which Frito-Lay snacks are Kosher?

Frito-Lay uses 2 Kosher certification agencies. Click here to view our U.S. Products Certified Kosher - Orthodox Union list and our U.S. Products ... Read More

FAQ

Which Frito-Lay snacks do not contain animal enzymes or flavors?

The snacks on our kosher list are free of animal enzymes and flavors. Click here to view our U.S. Products Certified Kosher - Orthodox Union list and ... Read More

FAQ

Which Frito-Lay Snacks do not contain added MSG?

Monosodium Glutamate (MSG) is an ingredient derived from glutamic acid, an amino acid present in most food products.  MSG is used in American cooking ... Read More

FAQ

How do I know if an allergen is contained in the ingredients?

The top 8 allergens - milk, soy, eggs, fish, shellfish, peanuts, tree nuts and wheat - will be noted in an allergen statement found beneath the ... Read More

FAQ

Which Frito-Lay snacks contain peanuts or tree nuts?

Frito-Lay products that contain or may contain peanut/tree nut-related ingredients, or share equipment with these ingredients, can easily be ... Read More

FAQ

Which Frito-Lay Snacks are Non-GMO Project Verified?

We offer several Non-GMO Project Verified products within our Simply, Smartfood, and Stacy’s product lines. For a full list, click here.

FAQ

Which Frito-Lay snacks do not contain gluten?

We offer two lists of products on our website related to gluten, available here. The snacks that are listed on our website as "Products Not Containing ... Read More

FAQ

Which Frito-Lay Snacks are USDA Certified Organic?

We offer several USDA Certified Organic products within our Simply and Stacy’s product lines. For a full list, click here.

FAQ

How is PepsiCo 'All In On Recycling'?

Less than half of recyclables in U.S. homes get recycled. We want to change that. The PepsiCo Foundation is investing $10 million with The Recycling Partnership to improve recycling for 25 million families.

See how you can help!

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